Troubleshooting

Warning - customer specific prices found but no customer ranges set up.

The price list you are trying to download contains customer specific prices, but you have not included a customer range in the template you are using.   The customer range must be added to download this price list correctly.

Warning - promotional dates found but no date ranges set up.

The price list you are trying to download contain promotional date prices, but you have not included start and end dates in the template you are using.  These ranges must be added to download this price list correctly.

Product/Customer/Dates combinations overlap with other data

This error is usually caused by having promotional dates that overlap